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Who we are

ºÚÁϳԹÏÍø Limited is a company registered in England and Wales (company number 11173058 ) with a registered office at Queen Charlotte House, 53-55 Queen Charlotte Street, Bristol, BS1 4HQ.

When you use our services, you’ll share some information with us. We want to be upfront about the information we collect, how we use it, who we share it with and the choices we give you to control, access and update your information. For the purposes of data protection legislation, we are the data controller of your personal data. We are registered with the Information Commissioners Office in the UK with reference number ZA426301.

Please read this privacy and cookie policy carefully.

Questions, comments and requests regarding this privacy policy are welcomed and should be sent to us at: [email protected]

Summary

• We keep to a minimum the information we hold about you
• We use your data to provide our services to you, respond to your enquiries, manage our relationship with you, meet our legal obligations, and improve our website
• We delete your data when it is no longer needed for these things
• Generally, we do not give your information to third parties, but there are some exceptions
• You have lots of privacy rights
• We take security seriously
• We are happy to answer your questions about any of this

The Personal Information We Collect and Use

We ensure that your privacy is respected at all times and our primary goal is to improve upon and make sure our services and messaging are relevant for all our users, while also ensuring that personal information of all users is respected and protected.

To learn about the information we collect and how we use your personal data, read the notice or notices which apply best to your relationship with us:

• I have a subscription with you as a business (Subscribers)
• I have been sent an invoice or a quote by a business (Clients)

Cookies

Our website uses cookies. Cookies are pieces of code that allow small amounts of information to be passed from your internet browser to our web server. We use third party cookies, serving several purposes. All data passed by cookies is anonymous and will never contain your name, address, telephone number or payment details.

They enable us to:

• Estimate our audience size and usage pattern
• Store information about your preferences, and so allow us to customise our site according to your individual interests
• Speed up your searches
• Recognise you when you return to our site

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted.

If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: http://www.aboutcookies.org or http://www.allaboutcookies.org.

SHARING AND TRANSFERRING YOUR PERSONAL INFORMATION

We may share your information or data with trusted third parties who help us provide certain aspects of our services. In particular, we engage third parties to:

• facilitate the sending of any email to Subscribers and Clients
• facilitate Subscribers and Clients in making credit card payments
• help us track website conversion success metrics
• manage our sales and customer support services to you (e.g. e-mail or live chat)
• log any errors and issues with our website

We enter into confidentiality and data processing terms with our partners to ensure they comply with high levels of confidentiality and best practice in privacy and security standards and we regularly review these standards and practices.

We also have to share information or data in order to:

• meet any applicable law, regulation, legal process or enforceable governmental request
• enforce applicable policies, including investigation of potential violations
• detect, prevent, or otherwise address fraud, security or technical issues
• protect against harm to the rights, property or safety of our users, the public or to us and/or as required or permitted by law

We will not transfer your personal data outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

If you would like further information about who we share your personal information with, please contact us.

RETAINING YOUR PERSONAL INFORMATION

We will hold on to your information for as long as is needed to be able to provide the services to you.

We may also keep hold of some of your information if reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

KEEPING YOUR PERSONAL INFORMATION SECURE

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way.

We limit access to your personal information to those who have a genuine business need to know it.

Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

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