Customer QuotesFor a generation of customers used to doing their buying research via search engine, a companys brand is not what the company says it is, but what Google says it is.  A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets. You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new. I think we're having fun. I think our customers really like our products. And we're always trying to do better. The self-service kiosks have enabled us to cut down on staff, but some customers still feel the need to speak to an actual human. That's where you come in.
Excuse me, do you carry Jewish New Year cards?
I'm sorry, our New Years cards don't come in till November. But we'll be getting Jewish Christmas cards then, too! |
